Express Kitchen Showroom 511 Main Street Medfield Ma 02052

Success Stories


 

What really matters is the experience that our customers have had. Take a minute to read some of the things our customers have said about our services.

 

“We have consistently been pleased with your attention to detail from the framing forward.  We appreciated being informed of anticipated problems/issues early on, so we could plan appropriately.  We were consistently informed of scheduling, especially as it impacted our living arrangements.  We felt as though effort was consistently made to help us “love through” the construction and that we were given warnings of situations (i.e. water being turned off) that would impact our living situation.  One of our priorities in the beginning was to finish the project in the projected time, and we were very happy to have that occur.  We feel this was due to your vigilance.”

Jim & Robin

 

“You were exactly the builder we were looking for.  We could not have been happier with your building & design help. EVERY PERSON we dealt with was helpful, knowledgeable, & caring.  All phases moved along smoothly & on schedule.”

Scott and Alison

 

“As the last few loose ends get wrapped up, Scott and I would like to extend our heartfelt appreciation to you and your staff for our new, amazing home! We still say we could not have imagined taking a project of this size with any other builder. Kevin tried to warn us of how difficult a project this size through the winter would be with 4 small children at home. It certainly did prove challenging and we had our doubts at times, but it was certainly well worth the sacrifice in the end.

We are very impressed with all of your competent subcontractors and would use them all again. Kevin and Diane were extremely accommodating to our every wish and you all bent over backwards to make us happy. Well, you succeeded and then some! Jimmy became part of our family and proved himself invaluable as a friend, problem solver, and project manager time and time again. Oliver was a quiet, hardworking, sweet man who always managed to put a smile on our faces. We all miss seeing them everyday! We hope that you will use us as a reference to any potential clients you may work with in the future.

Thank you again for a job well done. We are still in awe of our new home!”

Warmly,

Alison and Scott

 

“The whole experience with Jimmy was great.  I could not have asked for anything more from a project manager.  He did everything I asked for & more!”

Ken

 

“Thanks so much for my gorgeous kitchen, porch, & deck! Your guys did a terrific job and were always gentlemen…..A real pleasure to deal with. Please feel free to use me as a reference. May your business continue to flourish.”

Fondly,

Lisa

 

“We are still amazed by the quality, professionalism, and ability of all the people who worked to make this house possible within a huge time constraint. Many people we speak to that have “built a new home” or have done a large renovation are amazed at all of our positive comments, in particular:

  1. “We had a great time (overall) building a new home with Mitchell Construction” and
  2. The time frame (work was done on time)

It was made clear to us from the beginning the importance of communicating and prompt decision making (on the home owners part) to help make the project successful.

That communication started with you Tom and continued throughout the entire project. It is obvious those are the same expectations of your staff. Michelle (office) always answered the phone pleasant and forwarded all communication accurately and efficiently to the appropriate individual(s). Diane is great as your team’s designer. Her input was invaluable, she listens well and has a good sense of humor. We could never have made the choices regarding plumbing, tile, granite and lights without her assistance.

Jim was unbelievable regarding his patience with both George and I, his organization, updating and clear discussion of our options throughout the entire project was outstanding. If he didn’t have the answer right away he always followed up and directed us to the appropriate individual(s). He handled all issues in a very professional manner. It was a pleasure to work with him.

Kevin offered many practical options regarding aspects of the project. He gave many of the disadvantages/advantages to many of our choices.

All of your staff working were always courteous, friendly, and professional at all times. All of them were helpful in answering or showing us completed work whenever we asked. It is obvious they take great pride in their work.

Additionally, the subcontractors were all great to work with. We would highly recommend Alternative Lighting, A&D Appliances, J&M Cabinets, Phoenix Plumbing, Franklin Glass, and E&L Security. From initial conversations to installation to follow-up, they were super!

We are all grateful for all of the work your entire company did for our family. We are very happy in our new home and pleased with all of our choices. We would be happy to recommend you to any future clients.”

Thank You!

Kathy and George

 

“We want to thank you for a job done great! We are extremely happy with our “new” home which we enjoy more and more as each day passes.

I want to personally thank each of those who worked with me on a daily basis to make the project such a success. Diane did a terrific job of organizing, coordinating and assisting throughout the project. It was such a comfort to know that help was just a phone call away! I came to rely on her knowledge of materials and process which made the multitude of decisions easier to manage. Her positive attitude and friendliness made it a joy to work with her.

I’m sure you already know this, but Kevin is the BEST project manager! He did such a good job of listening and communicating that I never had to worry about anything. Even during my moments of panic, he stayed calm, cool and collected! Any issues that came up were quickly acknowledged and dealt with. He was accessible, easy to talk to, and always took my concerns seriously (no matter how trivial!). Overall, it was a pleasure to work with him and a felt very fortunate to have him on our project.

Jimmy, Brian, Mike and Al also did a great job. They are friendly, hard-working, conscientious and talented. They should be proud by how well our project turned out. Everyone that walks into our house is amazed by the transformation. One of our friends recently said to us that our kitchen is the nicest he has ever seen. Tom you have obviously developed good relationships with your workers. I felt that everyone – from Mitchell construction workers to the subcontractors –gave at least 100% to our project. In addition, the quality of the craftsmanship exceeded our expectations. My only wish is that money grew on trees! Then we could have you here all the time. We certainly have a lot more work we’d like to do. WE hope to have the opportunity to work with you again in the not too distant future. In the meantime, we will try to keep you busy with referrals from our friends and neighbors. Lastly, we want to thank you for the beautiful hand painted platter of our house. Your thoughtfulness and generosity are greatly appreciated.”

With warm regards,

Veleda, Todd, Owen and Riley


“Chris and I are both so pleased with the way everything turned out. A simple “Thank You” can not sum up enough of the sentiment I feel about this project. I truly enjoyed working with you and your company. You made the whole experience so positive and easy compared to the horror stories one hears. We love our new space. Thank you for making it possible! I hope we can work together again sometime.”

Regards to All,

Leslie and Chris


 

“Thanks for everything you did for us in ’04.  We’re loving our “new house” and every one of you was so helpful during the renovation.

Thanks for being a class act.”

Tom and Michelle

 

“We feel our good relationship with all at Mitchell Construction has made the whole project successful.  We wanted to feel like our contractor “had our backs” and that we didn’t need to be looking over any shoulders, and that is exactly the experience we had.”

Rick and Chris

 

“We have consistently been pleased with your attention to detail from the framing forward.  We appreciated being informed of anticipated problems/issues early on, so we could plan appropriately.  We were consistently informed of scheduling, especially as it impacted our living arrangements.  We felt as though effort was consistently made to help us “love through” the construction and that we were given warnings of situations (i.e. water being turned off) that would impact our living situation.  One of our priorities in the beginning was to finish the project in the projected time, and we were very happy to have that occur.  We feel this was due to your vigilance.”

Jim & Robin

 

“You were exactly the builder we were looking for.  We could not have been happier with your building & design help. EVERY PERSON we dealt with was helpful, knowledgeable, & caring.  All phases moved along smoothly & on schedule.”

Scott and Alison

 

“We can never thank you enough for all your work in building our new beautiful home! You have built a company filled with people who still possess a great sense of pride, commitment and passion in their work. We wish you and your company continued success!”

Thank You,

Kathy and George

 

“Thanks so much for my gorgeous kitchen, porch, & deck! Your guys did a terrific job and were always gentlemen…..A real pleasure to deal with. Please feel free to use me as a reference. May your business continue to flourish.”

Fondly,

Lisa

 

“Your company is terrific. Everyone is friendly, respectful, and understanding. We had a wonderful experience using your company.”

Therese


“Thank you! The whole process was quite smooth and not disruptive. On time and on budget-WOW!”

Julie


“Chris and I are both so pleased with the way everything turned out. A simple “Thank You” can not sum up enough of the sentiment I feel about this project. I truly enjoyed working with you and your company. You made the whole experience so positive and easy compared to the horror stories one hears. We love our new space. Thank you for making it possible! I hope we can work together again sometime.”

Regards to All,

Leslie and Chris

 

“Every time I sit out on the screen porch I think how wonderful it is to be inside such a carefully crafted structure. I really appreciate your work on our house, and it was good to have you around.”

Cullen Murphy

 

 



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